Cloud Based Phone System for E-commerce

Keep customers engaged with automated calls and texts that make the customer experience, guide sales, and keep your brand top-of-mind by CallnovoDesk cloud-based phone system

Loved by eCommerce Business Around the World.

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Your Customer Expect the Best, and CallnovoDesk
Helps you Deliver.

Your business moves fast, so you need tools that can keep up. don’t let your customers forget about you when they leave your website. stay top-of-mind with automated text messages for abandoned shopping carts, loyalty programs product review generation, and many more. increase sales and build brand loyalty by providing value every step of the way. resolve customer issues in a single call. Integrate your favorite e-commerce tools to have all their data in one plate at any time and deliver better customer experiences with a cloud-based phone system.

When the customer calls in, the order number pops up rihgt away. That's super helpful for agents - to click into the shopify page and see the full customer history.

-Danielle Murphy, Customer Experience Manager

Connect CallnovoDesk to Your E-commerce Platform.

  • CallnovoDesk cloud based phone system instantly integrates with the merchant platforms your store built on such as shopify or amazon.
  • As soon as the phone rings, contact and order details appear in the CallnovoDesk phone - no need to spend time searching for the right record.;
  • Provide better shopping experiences by viewing customer's full histories, helping you solve issues faster and provide a personalized service.
  • Trac all call activity live in our activity feed and quickly adjust workflows to meet demand.

Within two months, we cleared our backlog of tickets. we had a negative NPS of -25 and we improved it to +45. Availability on calls is awesome - we have virtually no missed calls.

-Ludovic Leleu, Custoemr support manager

All on the World's Most Popular Platform

Keep in Touch

Our global infrastructure keeps your practice up and running, day and night.

Call from Anywhere

Enjoy the simplicity of a worldwide unified system. agent can make calls from anywhere.

For Better Business

Easily integrate with the cloud business tools each department relies on to get the job done.

Ready to Improve Your Customer Experience?

CallnovoDesk runs on the device you’re using right now.

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