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Cloud Communication CRM Platform | Integrate trusted data of global user contacts to comprehensively improve the efficiency of overseas brand customer service

Introduction: Any kind of contact center related technical solutions will bring surprises and experience enhancements to the process of serving customers. However, when considering the integration of various channels of consumer…

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CRM communication cloud platform empowers local customer service in the Middle East and Africa to work from home under the epidemic

Introduction: As a relatively dense call center industry, in addition to the necessary service-related call centers allowed by the government to operate, most of the Arabic and African language customer…

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Callnovo CRM two-way text messages and bilingual customer service in both Chinese and English efficiently empower well-known professional Chinese nursing companies in New York

In the 1850s, the East Coast of the United States welcomed the first Chinese to land. Today, more than 100 years later, New York has become the city with the largest…

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Callnovo CRM’s global two-way SMS conversation function provides efficient and accurate after-sales service reporting and dispatching solutions

From China's proposed centenary goal of transforming from a manufacturing power to a manufacturing power, "Made in China" is gradually beginning to make great strides towards "Made in China", injecting…

Continue ReadingCallnovo CRM’s global two-way SMS conversation function provides efficient and accurate after-sales service reporting and dispatching solutions